Cancellation Policy
At MyraaMart, we understand that sometimes plans change, and you may need to cancel your order. We aim to provide a seamless cancellation process while ensuring fairness to both our customers and sellers. Please review our cancellation policy outlined below:
- Cancellation Window:
1.1. You may cancel your order within 24 hours of placing it, provided that the order has not yet been shipped or processed by the seller.
1.2. Orders cannot be canceled once they have been shipped or processed. In such cases, please refer to our Return and Replacement Policy. - How to Cancel:
2.1. To cancel your order, please log in to your MyraaMart account and navigate to the “Orders” section.
2.2. Locate the order you wish to cancel and click on the “Cancel Order” button.
2.3. Follow the prompts to confirm the cancellation. You may be required to provide a reason for cancellation, which will help us improve our services. - Refund Process:
3.1. If your order is successfully canceled within the specified timeframe, a refund will be issued to the original payment method used for the purchase.
3.2. Refunds may take up to [3 to 5] business days to reflect in your account, depending on your bank or payment provider. - Seller Discretion:
4.1. Some sellers may have their own cancellation policies that may differ from the general policy outlined here. In such cases, the seller’s cancellation policy will apply.
4.2. Sellers reserve the right to cancel orders in exceptional circumstances, such as product unavailability or pricing errors. In such cases, customers will be notified promptly, and a full refund will be issued. - Contact Us:
5.1. If you encounter any difficulties or have questions regarding the cancellation process, please reach out to our customer service team at [support@myraamart.com].
By placing an order on MyraaMart.com, you agree to adhere to the terms of this Cancellation Policy. MyraaMart reserves the right to modify or update this policy at any time without prior notice.